It’s been almost a year since our last open call for questions relating to TAP, and since then a few significant milestones have been reached. The most frequently asked question last year was, “Why isn’t there a cash purse available?” As regular readers know, cash purse – officially referred to [continue reading]
Over the past couple of months, Metro customers have been able to add stored value to their TAP cards at 22 ticket vending machines at Metro Rail stations. The test of stored value has gone very well — so well, in fact, that Metro today is selling stored value at [continue reading]
Here is a look at some of the transportation headlines gathered by us and the Metro Library. The full list of headlines is posted on the library’s blog. TAP is being fixed, but the turnstile debacle won’t go away (Los Angeles Streetsblog) Dana Gabbard predicts turnstiles will never be locked [continue reading]
The Daily News on Sunday ran a story about the gates recently installed at some Metro rail stations and TAP cards and now several media outlets are showing some interest. The gist of the Daily News’ story was that Metro spent $46 million on the gates and $154 million to [continue reading]
Matt Raymond, Metro’s Chief Communications Officer, issued this response to today’s story in the Daily News about TAP cards and the gating system at Metro rail stations: Chucking Metro’s TAP smart card fare program as some critics suggest is like throwing the baby out with the bath water. TAP is [continue reading]
In May, we answered many of the common questions Metro passengers have about TAP cards. I wanted to provide a few updates: •Installation of turnstiles and fences has now been completed on Metro Rail. All subway stations now have gates, as do half the light rail stations. The remainder of [continue reading]
Local transit blog PlusMetro caught up with sheriffs patrolling the 7th Street Metro Center Station equipped with new Nokia cellphones that validate TAP cards – the same technology we mentioned in our TAP post last month. Blogger Jung Gatoona witnessed a number of people receive citations as inspectors quickly checked [continue reading]
We recently asked readers to send us your questions about TAP, the electronic fare cards used by Metro and several other transit agencies in Los Angeles County. We received several dozen inquiries, which we boiled down to the questions below. The answers were written by Fred and I, based on [continue reading]
I’ve come to trust local transit blog Plus Metro for posts that offer wildly creative solutions to everyday problems riders face on Metro – and the blog’s most recent entry is no exception. As we here at The Source comb through the over three dozen emails we received as a [continue reading]
Let’s face it: there’s a lot of confusion when it comes to Metro’s TAP (Transit Access Pass) program. Customers, bus operators, municipal agencies and even Metro all seem to have pertinent questions when it comes to the cards. Some of that, admittedly, has involved the promotion of the TAP cards. [continue reading]
