As some Purple and Red Line riders have noticed in recent days, Metro is in the process of converting ticket machines at stations to TAP only. That means that all paper tickets will disappear except for Metro to Muni transfers. The conversion has taken place at ten subway stations and [continue reading]
In order to prepare for the upcoming locking of gates at subway stations, the turnstiles have been locked until 8 p.m. today at the Purple Line’s Wilshire/Normandie station (photos above and below). In addition, the ticket machines at that station have been converted to TAP only — that is, they [continue reading]
At the tail end of its meeting this morning, the Metro Board approved the staff plan on locking gates at rail stations and converting ticket machines completely to TAP. In other words, the ticket machines will no longer issue paper tickets with the conversion set to begin in a few [continue reading]
Welcome to Twitter Tuesday, our roundup of the latest Metro related tweets. To get our attention, add the #MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For specific complaints and customer service, please use the Customer Comment Form on Metro.net. If you are having [continue reading]
The Metro staff report posted below explains the process that Metro will take in locking the gates at Metro Rail stations. The report is to the Board of Directors on a receive-and-file basis; no action is required. The Board voted in February to begin the gate-locking process this year. The [continue reading]
The Board approved a motion by Supervisor Zev Yaroslavsky asking Metro staff to plan to lock the gates at Metro Rail stations within the next five or six months. “I think the evidence is resounding and clear — there are a lot of people who have been avoiding paying their [continue reading]
Each spring Metro conducts a survey of its bus and rail passengers to generate feedback about the agency. The 2011 survey was conducted last spring and summer with nearly 15,000 respondents. The results are posted below from both bus and train riders, along with the combined results. As you can [continue reading]
Metro has been testing locking the gates today at 7th/Metro station for the Blue Line, Red Line and Purple Line in downtown L.A. Testing is scheduled to continue until 4 p.m. and Metro personnel are on hand to help everyone get through the gates whether or not they have TAP [continue reading]
As 2011 winds down, the following is a look back at our more popular posts from the past year. Not surprisingly, many of the posts are from earlier in 2011, which tended to be heavy on big news. And equally non-shocking, readers showed the most interest in posts about Metro [continue reading]
A quick heads-up: Metro staff will be test locking the gates at the North Hollywood Red Line station this afternoon from 1 p.m. to 6 p.m. This is a continuation of the testing that began earlier this fall to gauge the different ways that Metro patrons are paying their fares [continue reading]
