Results for Metro’s biannual onboard survey

For more than a decade, Metro’s Research & Development team has been gathering and analyzing data on Metro bus/rail users. The annual customer satisfaction survey was begun to help inform transit planners and division managers of overall customer satisfaction, on-time performance, cleanliness, safety as well as track demographic shifts in Metro [continue reading]

Transportation headlines, Monday, Cinco de Mayo

Have a transportation-related article you think should be included in headlines? Drop me an email! And don’t forget, Metro is on Twitter, Facebook and Instagram. Pick your social media poison!  Union Station’s complexity grows 75 years down the line (L.A. Times)  A super interesting essay by architecture critic Christopher Hawthorne on the history of Union [continue reading]