Service Alerts

Podcast: The art of the Metro service alert

[soundcloud url=”https://api.soundcloud.com/tracks/204256191″ params=”auto_play=false&hide_related=false&show_comments=true&show_user=true&show_reposts=false&visual=true” width=”100%” height=”450″ iframe=”true” /] No one likes giving out bad news about your bus or train ride. And no one at Metro especially loves hearing about a [continue reading]

PowerPoint: Metro’s ridership challenges

[scribd id=259323131 key=key-pjT6ErrgujZbLEL5zUDm mode=scroll] Above is a recent presentation by Metro staff that drills down deeper on the issue of ridership. Ridership on Metro increased three percent overall between 2010 and 2014 (including a 21 percent increase on Metro Rail) but has declined on both the agency’s buses and trains since last [continue reading]